At Harmain Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you book our packages. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information to provide and improve our services:

1. Personal Information: Name, address, email, phone number, date of birth, passport details, and payment information.
2. Travel Details: Flight information, accommodation preferences, and special requests.
3. Health Information: Any medical conditions or dietary requirements that are necessary for your travel arrangements.
4. Technical Data: IP addresses, browser type, and operating system for website functionality and analytics.

How We Use Your Information

We use your information to:

1. Process Bookings: Ensure accurate and efficient processing of your Umrah package bookings.
2. Customer Service: Provide assistance and support throughout your travel experience.
3. Communication: Send booking confirmations, updates, and relevant information about your trip.
4. Personalization: Tailor our services to meet your specific needs and preferences.
5. Compliance: Adhere to legal obligations and regulatory requirements.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Trusted third parties who assist us in operating our business, such as airlines, hotels, and transportation companies.
2. Legal Requirements: Authorities or legal entities when required by law or to protect our rights and interests.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Your Rights

You have the right to:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Update or correct any inaccuracies in your personal information.
3. Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
4. Objection: Object to the processing of your personal information under certain circumstances.
5. Withdrawal of Consent: Withdraw your consent to the use of your personal information at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and tailor our services. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@harmaintravels.co.uk